Moving to a new city brings with it a whole host of tasks and challenges, and it is no different in Erfurt.
The relevant points of contact in the city can assist you with managing these tasks and provide all the information you need for a smooth start to life here.
We highly recommend checking out the online map of the city at erfurt.de/stadtplan.
Please note that Erfurt’s dialling code is 0361 or for calls from outside Germany 0049 361.
A guided tour is another good way to get to know our city. Contact: Tel. 0049 361 6640 - 0 • erfurt-tourismus.de/en • Benediktsplatz 1
Phone
0049 361 655 - 7844 (local services)
0049 361 655 - 7854 (vehicle licensing)
Appointments and information
erfurt.de/buergerservice • Bürgermeister-Wagner-Strasse 1
To avoid queues, queries are only processed by appointment
Phone
0049 361 655 - 6161
Website
erfurt.de
Address
Juri-Gagarin-Ring 150
Open
Mon, Tue, Thu, Fri 9.30am–11.30am
Tue 1.30pm–5.30pm
Phone
0049 361 655 - 6021, - 6022, - 6024
Website
erfurt.de
Address and open
Warsbergstrasse 3
Tue, Fri 9am–noon
Tue 1pm–6pm
Advice on tenancy agreements, running costs and local rents
Phone
0049 361 598050
Website
mieterverein-erfurt.de
Address
Hirschlachufer 83 a
Phone
0049 361 564 - 1010
Website
stadtwerke-erfurt.de
Address
Magdeburger Allee 34
Connections to electricity, gas, water, district heating Phone: 564 - 1777
Energy advice: 564 - 1030
Waste disposal: 564 - 3456
Water quality: 564 - 1803
